Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
A: We are a professional factory dedicated to high-quality medical lighting solutions.
Q2: How can I place an order?
A: You can place your order directly through the online store or provide the specific model number for a detailed quotation.
Q3: How does the factory handle quality control?
A: Quality is our priority. We maintain a strict QC system at every production stage, with a 100% inspection before shipment.
Q4: What are the accepted payment terms?
A: We accept multiple payment methods including L/C, T/T, Western Union, and Money Gram for your convenience.
Q5: What is the minimum order quantity (MOQ)?
A: Our minimum order is 1 set, catering to both small clinics and large hospitals.
Q6: What is the typical delivery timeframe?
A: Generally, delivery is fulfilled within 15-90 days post-payment, ensuring guaranteed quality and safety during transit.