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Service & Guarantees
*All the prices are only for reference. Exact price will be based on the latest quotation.
Standard Warranty Policy:
• One Month: Return & exchange for quality problems (excluding operational errors).
• One Year: Free repair services.
• After One Year: Parts replacement and freight charged at cost.
• Lifetime technical support and online guidance from engineers.
Frequently Asked Questions
Q1: What materials are used in these intramedullary nails?
A1: The products are primarily manufactured from high-quality Pure Titanium, ensuring excellent biocompatibility and strength.
Q2: Are these implants delivered sterile?
A2: Yes, all intramedullary nail systems are provided in specialized Sterile Packaging for immediate medical use.
Q3: What certifications do the products hold?
A3: Our orthopedic implants are fully certified with CE and ISO 13485 standards, meeting international medical device requirements.
Q4: Can I request custom manufacturing (OEM)?
A4: Yes, we accept OEM requests to meet specific clinical or regional requirements.
Q5: What is the benefit of the 240mm distal curved design?
A5: This design prevents the nail tip from pressing against the cortical bone, reducing insertion resistance and post-operative pain.
Q6: What happens if I encounter technical issues after one year?
A6: We provide timeless maintenance service. After the first year, technical support remains free, while replacement parts and freight are charged at cost.