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Frequently Asked Questions
Q: Are you a manufacturer?
A: Yes, we have our own R&D team and sales team, providing you with one-stop service for all medical equipment needs.
Q: Do the products have CE and ISO13485 certification?
A: Yes, our products are approved by CE and ISO13485 to ensure international quality and safety standards.
Q: Is OEM & ODM service available?
A: Yes, simply provide the necessary documents and requirements, and we will produce the products accordingly.
Q: What are your payment terms?
A: We accept L/C at sight, or T/T (30% deposit, 70% balance before shipment). Trade terms include EXW, FOB, or CIF&CFR.
Q: What are the packing details for export?
A: We use standard export wooden cases or carton packages. All productions are inspected carefully by QC before delivery.
Q: What is the typical delivery time?
A: For in-stock items, delivery is 5-10 days. For custom production, it usually takes 20-30 days depending on the order quantity.
BRJ Medical
